Systems prior to 2017 will need this upgrade.
    Shaw Direct has recently implemented the third and final phase of its transition plan from MPEG-2 to MPEG-4 satellite encoding. This change will bring 
    many exciting new features to Shaw Direct customers, including expanded high definition (HD) programming options, enhanced programming guide 
    functionality, and additional receiver features.
    While Winegard strives to build products with longevity in mind, this change will cause any Shaw TRAV’LER (model SK-7002 or SK-7003) system built prior 
    to November 1, 2017 to lose ability to properly identify and lock to Shaw Direct orbital satellites, rendering the antenna non-operable.
    Winegard has developed upgrade kit SK-73UP that can be utilized to retrofit affected TRAV’LER systems. The SK-73UP kit includes the following:

   a new IDU (interface control box)
   ODU (under turret electronics assembly)
  Specialized tool to remove and reinstall ODU
  ODU mounting screws

    There are multiple ways to determine the manufacture date of a Shaw TRAV’LER system:

  Locate the IDU serial number on the bottom of the IDU control box and contact Winegard technical services at 800-788-4417.

     Note: If either the TRAV’LER turret or IDU has been replaced at any point, this number may not be accurate

  Locate the turret serial number by on the existing TRAV’LERs electronics module. This is accessible by removing the existing turret from the transition
     plate and flipping the turret over. The serial number is located on a sticker on the electronics module with at black arrow pointing at it. See the second 
     page of this document for an example photo.

  Locate the serial number on the front of the TRAV’LER informational packet, if available

    Winegard uses a standard numbering format with an embedded date code for all product serialization. Each serial contains the product model number 
    followed by a tilde (~) and 16-digit serial number.

    The first six digits indicate the manufacture date in MMDDYY format (ie: 110117 would represent November 1, 2017).

    Upgrade kits Now In Stock:  $800 + tax installed. (travel charges will apply if we come to you) IE: Kelowna $100
   
   
March 14th, 2023
Good News Shawdirect Customers, the fix is ready for the Winegard SK7003 units. We expect them to be here in 2 to 3 weeks time.
You will have two choices, I can do the upgrade on your existing system for the cost of a service call or you can purchase the new IDU unit to replace your existing IDU control box and it will be ready for any future software updates. You will need to download an app for your Smart phone and be some what Techy to do the upgrade when needed.
The Units will retail for $550 + tax. Shipping any where in Canada will be a Flat $20.
Units will be in Limited supply and we will be taking orders for the new units as well as Booking Service calls on a first come first serve basis. Email info@simplysatellite.ca or text/call 250-462-3697 to book.

"Winegard Company is sending this to relay changes that Shaw Direct is making to their satellite broadcasting that will affect Shaw customers with the Trav’ler Automatic system.  The change will cause the Trav’ler SK 7003 to not lock on signal.  Winegard is working on software updates and a process for customers to upgrade their systems.  If a customer has the new Trav’ler Pro the software change, once completed, can be updated through Wifi connection on the controller for easy upgrade.
Note: the Pro is a Brand new unit to replaced the SK7003 and only just came in to Canada. They will be available early 2023 if anyone is looking to upgrade or for a new installation.